Date July 14, 2016
Following the success of the End of Season Campaign for Next Warehouse and Distribution last Christmas, we were asked to help attract experienced Customer Service Advisors to join the Next Customer Service team in Leicester.
- Recruit individuals who had customer service experience for permanent call centre advisor roles in their Next Customer Service Team based in Leicester
- Communicate the Next values
- Showcase the excellent facilities and friendly working environment
- Show the diverse range of customers request we manage
- Due to the success of the Christmas campaign we once again had a fun but effective short animated video created.
- Within 19km’s (approx. 11 miles) radius of Leicester there was a potential reach of 26,000 people aged 18-65 interested in customer service roles.
- The video reached over 56,000 people with 37,954 views, over 3,800 post clicks and nearly 3,000 clicks directly to the Next Careers page.
- Filled 71 positions in just a month at a very competitive cost per acquisition
Visit the Next Careers Facebook page here.
Really pleased with the campaign and the impressive response rates!